Privacy Policy
Last Updated: February 23, 2026
1. Information We Collect
We collect the following types of information:
Account Information:
• Name, email address, and profile picture
• Google account ID (if signing in with Google)
• Hashed password (if using email/password authentication)
Content Data:
• YouTube video URLs and extracted transcripts
• Uploaded documents (PDF, Word, Excel, Markdown files)
• AI chat conversations and messages
• AI-generated summaries, quizzes, and study materials
Usage & Analytics Data:
• Device type, browser, and operating system
• Pages visited, features used, and session duration
• Anonymous session identifiers
• UTM parameters and referral source
• IP address (anonymized/hashed for analytics)
Payment Information:
• Subscription plan and billing cycle
• Payment transaction IDs and status (processed securely through Razorpay)
• We do NOT store your credit card or bank details on our servers
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our AI learning services
• Process YouTube transcripts and documents for AI-powered learning
• Generate personalized summaries, quizzes, and study materials
• Process your subscription payments and send billing information
• Send you technical notices, security alerts, and support messages
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve the platform
• Enforce our Terms of Service and prevent abuse
• Send promotional communications (with your consent, and you can opt out anytime)
3. Data Security
We take data security seriously:
• All data is encrypted in transit using TLS/HTTPS
• Passwords are securely hashed and never stored in plain text
• Secure token-based authentication for session management
• Firebase Authentication for secure Google Sign-In
• Regular security reviews and access controls
• Database access restricted to authorized services only
4. Your Data, Your Control
You have full control over your data:
• Access your data anytime from your account dashboard
• Export your learning materials in PDF, Markdown, and Text formats
• Delete individual conversations, sources, or your entire account
• Opt out of analytics tracking
• We NEVER use your content to train AI models
5. Data Retention
• Chat history: Retained based on your subscription plan (30-90 days)
• Uploaded documents: Retained while your account is active or until you delete them
• Account data: Retained while your account is active
• Analytics data: Anonymized session data retained for up to 12 months
• Deleted data: Permanently removed within 30 days of deletion request
• Backup data: Removed from backups within 90 days
6. Third-Party Services
We use trusted third-party services to operate NirixAI:
• Authentication: Firebase Authentication (Google Sign-In)
• Hosting: Firebase Hosting
• AI Processing: Third-party AI language model providers for generating responses
• Payments: Razorpay (PCI DSS compliant)
• Analytics: Google Analytics / Google Tag Manager (anonymized)
Each third-party provider operates under their own privacy policy and we ensure they meet our data protection standards.
7. Cookies and Local Storage
We use cookies and browser storage as follows:
• nrx_anon: Anonymous analytics identifier cookie (365-day expiry)
• Session storage: Temporary session ID for analytics
• Local storage: Authentication tokens (access and refresh tokens)
• Google Analytics and Google Tag Manager cookies for usage analytics
• Google Ads cookies for conversion tracking
For full details, please refer to our Cookie Policy.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own, as our service providers (AWS, OpenAI, Anthropic, Google, Pinecone) operate globally. We ensure appropriate safeguards are in place through:
• Standard Contractual Clauses (SCCs) where applicable
• Compliance with applicable data protection laws
• Selecting service providers with strong security practices
9. Children's Privacy
NirixAI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately and we will promptly delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
• Email: ajay@nirixai.com
• Website: nirixai.com
Questions about our privacy practices?
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